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Guest satisfaction:100% [25good,0bad]

  • Visitors desirepeak on :2017-11-11
  • 酒店赵鹏服务周到、细心
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  • Visitors desirepeak on :2017-11-17
  • 还不错。市中心,离西湖不远也不近。
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  • Visitors desirepeak on :2015-10-08
  • 三年两次都是选择住在黄龙饭店,酒店位置环境以及卫生一如既往的好!早餐丰富,种类是我住的五星饭店里多的了!晚餐自助收费虽然小贵,但是物有所值,大闸蟹寿司关东煮超好吃!全五分
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  • Visitors desirepeak on :2016-01-09
  • 是杭州的老牌五星级酒店,酒店位置不在市中心,但靠近风景区,对面就是黄龙体育中心,看比赛、演出、购物、餐饮还是很方便的,酒店环境非常优雅,庭院式建筑,房间干净、但不是很大,可能要豪华房才大,设施略旧,服务也不错,
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  • Visitors desirepeak on :2016-02-12
  • 大年初三订了3件房。酒店位置很好。但房间偏小,感觉过于拥挤。设施、服务等的都很不错。早晨人太多了,要排队等座位。 特别表扬下酒店的服务,不亏是五星的,一流。(1)特别要感谢何倩经理。在入住当天,因为是自驾游,车辆在酒店遇到问题,和保安搞得很不愉快。向何倩经理反映后,得到了很圆满的解决,非常满意。(2)特别感谢客房服务。我们退房时遗漏了一双女长筒靴。酒店及时和我取得电话联系,并安排快递给我寄回。非常满意。
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  • Visitors desirepeak on :2016-11-18
  • 不错,接待客户,以后再来
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  • Visitors desirepeak on :2016-11-25
  • 环境优美,高档,属于5星中的佼佼者
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  • Visitors desirepeak on :2016-12-16
  • 还不错。。。。。。。。。。
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  • Visitors desirepeak on :2017-01-27
  • 酒店地理位置好,走进大厅很有过年气氛,工作人员服务态度很好。特别喜欢前台Christina钟小姐的服务,人美服务也专业细心。赞
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  • Visitors desirepeak on :2017-01-29
  • 住的高级大床房,房间空调坏了,晚上折腾了一下,最后给升级成了套房,还算满意。
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  • Visitors desirepeak on :2017-01-31
  • 酒店很老,服务不是一般的差,晚上睡觉没有被子加,服务员结账,一边和同事吵架,太无语了,服务人员面无表情,再也不会去住
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  • Visitors desirepeak on :2017-02-08
  • 酒店很棒 一下车就有礼宾上来拿行李 前台李双江很热情 会再来 赞
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  • Visitors desirepeak on :2017-02-17
  • 酒店环境很好 礼宾服务热情 前台白瑜热心周到
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  • Visitors desirepeak on :2017-02-28
  • 还行。周围不够热闹。老牌酒店。
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  • Visitors desirepeak on :2017-02-28
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  • Visitors desirepeak on :2017-02-28
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  • Visitors desirepeak on :2017-03-01
  • 总体不错,就是周边配套不怎么样,价格贵了些
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  • Visitors desirepeak on :2017-03-01
  • 非常好,虽然是2004年开业的,但是设施卫生保持得不错,人员管理得很好,连清洁阿姨都会热情得问好!
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  • Visitors desirepeak on :2017-03-06
  • 酒店位置很好 礼宾员服务很好 前台郑树杰服务热情周到
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  • Visitors desirepeak on :2017-03-11
  • 满足了要求,服务环境都OK
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  • Visitors desirepeak on :2017-03-30
  • 不错 住了很多次了 位置好
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  • Visitors desirepeak on :2017-03-30
  • 很好很好很好很好…呵呵呵呵
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  • Visitors desirepeak on :2017-03-31
  • 一切都还行,下次来可继续考虑
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  • Visitors desirepeak on :2017-04-06
  • 哈哈哈哈哈哈 不错哦
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  • Visitors desirepeak on :2017-04-06
  • 哈哈哈哈 不哦哦咯 呀嘿
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